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Version October 31, 2026

Acceptable Use Policy

Last updated: October 31, 2026

This policy lists the ways LinkInCare must not be used. It applies to everyone who uses LinkInCare: CareMembers, advertisers and their team members, Creators and visitors. It is part of the Terms of Use and the Advertiser Agreement. The Community Guidelines cover how we treat each other in the feed; this policy covers misuse of the service itself. Breaking this policy can lead to content removal, suspension or a ban, and in serious cases to a report to the authorities. The examples below are not exhaustive; we may treat other conduct that harms LinkInCare or its users as misuse.

1. Do not misuse other people's data

  • Do not scrape, crawl, harvest, copy or mirror profiles, search results, posts, advertiser pages or any other content, whether by hand, by script or with a bot.

  • Do not use CareMember contact details for anything other than the recruiting purpose they were shared for, and never for marketing lists, resale or bulk messaging.

  • Do not try to identify a CareMember's exact location, work schedule or home, or combine LinkInCare data with other sources to profile people.

  • Do not post, upload or send patient information of any kind.

  • Do not post another person's private information.

2. Do not attack or probe the service

  • Do not attempt to access accounts, data or systems you are not authorised to access.

  • Do not bypass or test rate limits, quotas, metering, CAPTCHA, content filters, upload scanning or any other technical control, and do not work around a limit by opening more accounts.

  • Do not run load tests, denial of service attacks, vulnerability scans or fuzzing against LinkInCare. Security researchers who want to test LinkInCare should follow our Vulnerability Disclosure Policy, which authorises good-faith research within its rules.

  • Do not upload malware, exploit code or files designed to crash or compromise a device, a browser or our systems.

  • Do not reverse engineer, decompile or copy LinkInCare software except where the law allows it regardless of this policy.

  • Do not interfere with other people's use of the service.

3. Do not deceive

  • Do not create accounts with false identities, fake credentials or someone else's details, and do not create more than one CareMember account.

  • Do not impersonate a person, an advertiser, a regulator, a healthcare organisation or LinkInCare, including in email or text messages that mention us.

  • Do not run phishing, scams, pyramid schemes, job scams, pay-to-work schemes or credential selling.

  • Do not use LinkInCare to send unsolicited messages, or to collect phone numbers or email addresses for that purpose.

  • Do not use LinkInCare to offer or seek care for a specific patient, family or household; LinkInCare is for registered advertisers and the care professionals they want to reach, not for arranging care.

  • Do not use LinkInCare to make false statements about a person, an advertiser or an employer.

4. Do not use LinkInCare for unlawful or harmful purposes

  • Do not use LinkInCare to break any law, including employment, discrimination, licensing, privacy, consumer protection and telemarketing laws.

  • Do not post or send content that is illegal, that exploits or endangers a child, that threatens violence, or that infringes someone's copyright, trademark or other rights.

  • Do not use LinkInCare to advertise or sell anything other than health-care-related jobs, products, offers, events or news from a registered advertiser, and advertisers only through campaigns, contact requests and approved posts.

  • Do not advertise illegal products or services, unapproved drugs or supplements, tobacco or vapes, weapons, counterfeit goods, adult content, gambling or any product you may not lawfully sell.

  • Do not make a medical claim, a cure claim or a claim about a disease in an advertisement unless the law allows it and you have the evidence and approvals it requires, and do not give medical advice.

  • Do not use LinkInCare to recruit for work outside healthcare or outside the United States.

5. Automated access

LinkInCare has no public API for third parties and does not permit automated access. Browsers, our installable web app and assistive technology are the supported ways to use LinkInCare. Advertisers cannot connect recruiting tools, applicant tracking systems or bulk-export tools to LinkInCare.

6. How we enforce this policy

We use automated limits, filters and monitoring to detect misuse, and people review the results. We have no obligation to monitor, but we may investigate any suspected misuse, at our discretion, with or without notice to you. We may remove content, restrict features, suspend or close accounts, cancel campaigns, withhold or claw back credits, refuse future registrations, and pursue legal remedies, including recovery of our investigation and enforcement costs from the person responsible. We are not liable for any action we take, or decline to take, in good faith under this policy. Where it is safe to do so, we tell you what happened and how to appeal, as described in the Community Guidelines. We may preserve and disclose information about misuse as described in our Privacy Policy and our Guidelines for Legal Requests.

7. Reporting misuse

Report misuse from the app or by emailing support@linkincare.com. Report security vulnerabilities as described in our Vulnerability Disclosure Policy.

8. Changes

We may change this policy at any time by posting the new version with an updated date; material changes are announced by email.

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